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We needed a repair of a Viking refrigerator that was making a loud noise. It was pretty obvious there was a problem with the fan. I chose A Plus because they had Saturday service and had experience with Viking appliances. Alec arrived in the scheduled 2 hour window.
I told him what I thought the problem was. He heard the noise and decided we needed a new fan. He looked up the cost in his book and said the repair would be $125 for labor + the fan.
The first fan he tried was also making a noise. Fortunately he had another with him. He installed that one and charged the amount quoted. The total repair took about a half hour. The new fan is working fine.
Overall the service was done on time, in 1 visit, and for the price quoted. I thought the price was a bit high but I would probably use them again.