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Most repair and service persons show up late, or sometimes not even at all, but Sergio amazed me by showing up right on the dot for both calls he made for our particular issue, which was a GE dishwasher that refused to completely drain.
On his first visit, which was on a Saturday, he diagnosed the problem in about ten minutes, told me exactly what had to be done, and not only provided a binding estimate but assured me he could execute the repair as soon as he got the replacement part the following Monday morning. That Monday, Sergio once more arrived exactly when he promised, installed the part —
and then went above and beyond the repair to thoroughly clear the dishwasher’s entire drainage system to make sure it was clear of crud. Most repair persons would have slapped in the new valve and left; with Sergio, you could tell he takes a great deal of pride in his work.
On top of all that, like the other reviewers here have said, Sergio is super-nice, quiet, and really efficient. and his prices are super-reasonable. Plus, he warranties his work. What’s not to like?