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Took in my Mercedes Benz like Rice Cooker (paid way too much for it less than 6 months ago) after it suddenly stopped working. Was aggravated at having to drive into the city to find a repair shop but then delighted with the work, service and demeanor of the proprietor.
Came in at 11am on a saturday with my *&$*#@!! Rice cooker and a favorite desk lamp that had inexplicably quit.
Of the rice cooker I only said “It suddenly stopped working”.
“Yes” Son said w a small smile. “I know what is the problem. You want to pick it up later today?”
Fixed both the rice cooker (under warranty so no charge) and the favorite desk lamp in a few hours.
Very happy customer.